Service area details

Support Coordination across Queensland.

Our Support Coordination service is not limited to Cairns. Level 2 and Level 3 Support Coordination is available to participants anywhere in Queensland, remotely or face-to-face where we can.

Statewide

Participants do not need to live in Cairns to work with our Support Coordinators.

Level 2 & Level 3

Coordination of Supports and Specialist Support Coordination.

Remote Or In Person

Phone, video and face-to-face where we have local presence.

Queensland-wide service

One service that genuinely is not limited by where the participant lives.

Most of what we do depends on having staff and properties nearby. Support Coordination does not. Our Coordinators work with participants across Queensland by phone and video, travelling to meet people face-to-face where that is practical. For a participant outside Far North Queensland, this is the service to ask us about.

Who this page is for

Participants anywhere in Queensland who need a Support Coordinator, including those in regional and remote communities where local options are limited.

Plan Implementation

Turning a plan into services that are actually booked and delivered.

Provider Connection

Finding and connecting the right providers, including ones that are not us.

Crisis Response

Coordination through housing breakdowns, discharges and urgent transitions.

Queensland contact

0435 330 666

Ask about Support Coordination anywhere in Queensland.

info@carecompassion.com.au
What we support

What our Support Coordinators do.

Support Coordination is the one service where we can say yes regardless of postcode, which is why we market it separately.

01

Level 2 Coordination

Coordination of Supports: building capacity to use the plan well.

02

Level 3 Coordination

Specialist Support Coordination for complex circumstances and higher risk.

03

Stakeholder Work

Working with NDIA, OPG, health teams, guardians and families.

04

Crisis Coordination

Rapid coordination when accommodation or supports break down.

Services in this area

Services we can coordinate across Queensland.

Support Coordination is available statewide. Our direct supports are delivered in Far North Queensland, and we will connect participants elsewhere with appropriate local providers.

Availability, start dates and support arrangements are always subject to an individual assessment of needs, funding, risk and compatibility. Participants keep full choice and control over who provides their supports.

Statewide service

Based in Cairns, coordinating across the state.

Our office is in Cairns, but our Support Coordination caseload is not limited to Far North Queensland. Coordinators work remotely with participants across Queensland and travel to meet people where it is practical to do so.

Office base

63 Mulgrave Road Parramatta Park QLD 4870

Nearby coverage

All of Queensland, including regional and remote communities, delivered remotely or face-to-face where available.

Find us in Queensland

Map and local service area reference.

Wherever in Queensland the participant lives, call us to talk about Support Coordination.

Nearby areas

Where our direct supports are delivered.

Support Coordination is statewide; SIL, STA and direct supports are delivered in these areas.

View all service areas
Why choose our coordinators

Coordination that keeps moving when a plan gets complicated.

Our Coordinators spend a lot of their time on the situations other people find difficult: hospital discharges that have stalled, housing that has broken down, participants coming out of custody, plans that do not match the person. That experience is the reason the service works at a distance.

Availability, start dates and support arrangements are always subject to an individual assessment of needs, funding, risk and compatibility. Participants keep full choice and control over who provides their supports.

Complex Experience

Hospital, custody, housing breakdown and high-risk coordination.

Independent Advice

We will recommend other providers where they are the better fit.

Next step

Talk to us about Support Coordination wherever in Queensland the participant lives.

Talk to our team

Tell us what the participant needs and we will tell you what we can do.

Call us, send an enquiry or start a referral. We will come back to you with a clear answer about capability, capacity and the next step.

info@carecompassion.com.au