Yes. Short Term Accommodation is part of our current capacity, subject to assessment and availability at the time you need it.

All Services Compassionate Community Care Service

Short Term Accommodation and respite in Cairns.

Short stays with support — planned respite, trial stays before a longer arrangement, and bridging accommodation when something has fallen through.

Make A Referral Enquire Now Call 0435 330 666

Stay Length

From a night through to the funded STA limit.

Includes

Accommodation, support, meals and activities during the stay.

Purpose

Respite, trial stays, bridging accommodation and emergencies.

Availability

STA is part of our current capacity, subject to assessment.

Service overview

Three different jobs, all funded as STA.

Families use STA for a break. Support Coordinators use it as a trial before committing to a SIL placement. And everyone uses it when something has gone wrong and a participant needs somewhere safe for a fortnight. They are very different jobs and we plan for each one differently.

A respite stay should feel like a good week away. A trial stay should generate real information about whether a longer arrangement would work. A bridging stay should be stable and calm while the next step gets sorted. We will ask which one you are after.

Who This Service Is For

Participants with Short Term Accommodation funding, family carers needing respite, and referrers needing somewhere safe at short notice.

Short Term Accommodation (STA)

Respite

A genuine break for family carers, and a good week for the participant.

Trial Stays

A realistic look at whether a longer arrangement would suit.

Bridging

Stable accommodation while a longer-term option is arranged.

What's included

What a stay with us includes.

STA funding covers the accommodation and the support together, which is what makes it different from SIL.

Support During The Stay

Rostered support at the ratio the participant’s needs require, day and night.

Meals & Daily Living

Meals, personal care, medication support and household routines.

Activities

Community access and activities, using our own vehicles.

Handover & Reporting

A clear handover back to family or the usual provider at the end of the stay.

Referral steps

From referral to first shift, step by step.

No mystery, no black hole. Here is exactly what happens after you get in touch.

1
Referral

A participant, family member, Support Coordinator or hospital team sends through the enquiry.

Form, email or phone
2
Immediate screening

We check the request against our current capability, capacity and staffing.

Same day where we can
3
Funding & support needs review

We look at the plan, the support hours and what the participant actually needs day to day.

Plan and hours checked
4
Risk & compatibility assessment

For shared arrangements this step is never skipped, however quickly a placement is needed.

Never skipped
5
Options & stakeholder discussion

We present the accommodation or support options and talk them through with everyone involved.

Everyone at the table
6
Consent & service agreement

A Service Agreement and Schedule of Supports are prepared once a direction is agreed.

Prepared promptly
7
Transition

Rosters, handovers and any clinical plans are set up before the first shift.

Sorted before day one
8
Commencement

Supports begin, with a named contact for the participant, family and referrer.

You get a named contact

Urgent referrals: Urgent referrals can be escalated directly to management so we can determine quickly whether we have the appropriate property, staffing and capability.

Start a referral now or call 0435 330 666