Cultural safety is a staffing decision as much as a policy.
A cultural safety statement is easy to write. What actually makes a difference to a First Nations participant is who walks through the door, whether they understand family and community obligations, and whether the service treats connection to community as a support need rather than an inconvenience.
We have First Nations workers on our team and we match them to participants where that is what the person and their family want. Where we cannot match, we say so, and we work with the participant and community organisations on what respectful support looks like instead.
Who This Service Is For
Aboriginal and Torres Strait Islander participants and their families who want a provider that engages respectfully and takes cultural considerations seriously.