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Service Overview

Responsive, person-centred NDIS supports across Far North Queensland.

Compassionate Community Care is an NDIS registered provider delivering Supported Independent Living, Short Term Accommodation, community access and complex supports across Cairns, the southern corridor and Innisfail. Our Support Coordination service is available to participants anywhere in Queensland.

What we are known for:

  • Responsive to urgent referrals — we have accepted last-minute referrals and mobilised accommodation and staffing quickly.
  • Properties and workforce capacity — accommodation options and an established workforce held so we can respond when needs change.
  • Person-centred rather than vacancy-centred — we match the participant to the right property, staff and support environment.
  • Queensland-wide Support Coordination — participants do not need to be in Cairns to work with our Coordinators.
  • First Nations and culturally responsive support — including First Nations workers and culturally appropriate engagement.
  • Complex transitions — experience supporting participants moving from hospital, custody and other challenging circumstances.
  • Clinical oversight — Registered Nurses, including mental health and forensic nurses, behind the frontline team.
  • Affordable accommodation options — where appropriate, arrangements may be available with rent around $250 per week.

Availability, start dates and support arrangements are always subject to an individual assessment of needs, funding, risk and compatibility. Participants keep full choice and control over who provides their supports.