All Services Compassionate Community Care Service

Behaviour support implementation.

Implementing behaviour support plans consistently across an entire roster, which is the part that usually determines whether a plan works.

Make A Referral Enquire Now Call 0435 330 666

Role

Implementation of behaviour support plans by trained teams.

Consistency

The same strategies applied across every shift and every worker.

Oversight

Clinical support and supervision within our own team.

Reporting

Data and reporting back to the behaviour support practitioner.

Service overview

A behaviour support plan is only as good as its worst shift.

Behaviour support practitioners write good plans. Those plans then get implemented by whoever happens to be rostered on, with varying levels of training, attention and buy-in. One inconsistent worker can undo a month of progress.

Our job is the implementation side: making sure every worker on the roster knows the strategies, applies them the same way, records what happened, and feeds that data back so the practitioner can adjust the plan on real evidence.

Who This Service Is For

Participants with a behaviour support plan, behaviour support practitioners looking for a provider who will implement properly, and referrers placing participants with complex behaviours.

Behaviour Support

Roster Consistency

Every worker trained on the plan, applying it the same way.

Practitioner Partnership

Working with the participant’s behaviour support practitioner, not around them.

Real Data

Recording that gives the practitioner something useful to work from.

What's included

What behaviour support implementation involves.

Where a plan includes regulated restrictive practices, we work within the authorisation and reporting requirements that apply.

Staff Training

Every worker on the roster trained on the specific plan and strategies.

Consistent Application

The same approach across shifts, workers and settings.

Data Collection

Structured recording of incidents, antecedents and what worked.

Practitioner Reporting

Regular reporting back so the plan can be refined on evidence.

Referral steps

From referral to first shift, step by step.

No mystery, no black hole. Here is exactly what happens after you get in touch.

1
Referral

A participant, family member, Support Coordinator or hospital team sends through the enquiry.

Form, email or phone
2
Immediate screening

We check the request against our current capability, capacity and staffing.

Same day where we can
3
Funding & support needs review

We look at the plan, the support hours and what the participant actually needs day to day.

Plan and hours checked
4
Risk & compatibility assessment

For shared arrangements this step is never skipped, however quickly a placement is needed.

Never skipped
5
Options & stakeholder discussion

We present the accommodation or support options and talk them through with everyone involved.

Everyone at the table
6
Consent & service agreement

A Service Agreement and Schedule of Supports are prepared once a direction is agreed.

Prepared promptly
7
Transition

Rosters, handovers and any clinical plans are set up before the first shift.

Sorted before day one
8
Commencement

Supports begin, with a named contact for the participant, family and referrer.

You get a named contact

Urgent referrals: Urgent referrals can be escalated directly to management so we can determine quickly whether we have the appropriate property, staffing and capability.

Start a referral now or call 0435 330 666