Service area details

NDIS support services in Cairns.

Compassionate Community Care is based in Cairns and delivers Supported Independent Living, Short Term Accommodation, community access and complex supports across the city and the suburbs around it.

Local Team

Our management, clinical, rostering and frontline teams all sit in Cairns, so a roster change or an urgent referral is handled locally rather than interstate.

Fast Response

We have accepted last-minute referrals, including participants needing accommodation the same week, subject to assessment and compatibility.

Participant Focus

We match people to the right property, the right housemates and the right workers rather than filling whichever bed is empty.

Cairns service area

Support delivered from our Parramatta Park base across the whole of Cairns.

Cairns is where our properties, our vehicles and most of our workforce are. That means we can usually start a conversation about availability the same day, get a Support Coordinator an answer quickly, and have someone from our team meet a participant in person rather than over a video call.

Who this page is for

Participants, families, guardians and Support Coordinators looking for an NDIS provider in Cairns who can respond quickly without cutting corners on assessment or compatibility.

Accommodation

SIL, STA and affordable living arrangements across properties in Cairns and the southern corridor.

Daily Living

Personal care, household tasks and the practical routines that hold a week together.

Clinical Oversight

Registered Nurses, including mental health and forensic nurses, backing the frontline team.

Cairns contact

0435 330 666

Ask us about current vacancies, STA availability and how quickly supports could start in Cairns.

info@carecompassion.com.au
What we support

What participants in Cairns most often come to us for.

Cairns is our largest service area, so the full range of our supports is available here, including the complex and high-intensity work that needs clinical backing.

01

Supported Independent Living

Shared and individual homes with rostered support, matched on compatibility as well as availability.

02

Urgent Placements

Hospital discharges, tenancy breakdowns and custody releases where support has to start in days, not months.

03

Community Participation

Getting to appointments, programs, work, study and the ordinary social life of the city.

04

Complex & High Intensity

Participants with clinical needs, complex behaviours or psychosocial disability who need experienced staff.

Services in this area

Services we deliver in Cairns.

Every service below is available to participants living in Cairns, subject to the usual assessment of needs, funding, risk and compatibility.

Supported Independent Living (SIL)

Daily support in a shared or individual home, with rostered assistance shaped around each resident's routines, goals and compatibility.

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SIL Vacancies

Current and upcoming Supported Independent Living openings across our Cairns and Far North Queensland properties.

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Short Term Accommodation (STA)

Short stays with support, including respite, trial stays and bridging accommodation between arrangements.

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Community Access & Core Supports

Daily living assistance and community participation support delivered in the home and out in the community.

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Complex & High Intensity Supports

High intensity daily personal activities with Registered Nurse oversight and clinical governance.

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First Nations Culturally Appropriate Supports

Culturally responsive support with First Nations workers, community connection and respectful engagement.

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Urgent & Last-Minute Referrals

Rapid screening and escalation for participants who need support to start at short notice.

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Hospital to Home & Custody to Community Transitions

Discharge and release planning, accommodation set-up and the first weeks of support after a major transition.

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Affordable Living Options

Accommodation arrangements with rent from approximately $250 per week, separate from any NDIS-funded support.

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Support Coordination

Level 2 and Level 3 Support Coordination, available across Queensland face-to-face or remotely.

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Availability, start dates and support arrangements are always subject to an individual assessment of needs, funding, risk and compatibility. Participants keep full choice and control over who provides their supports.

Cairns map

Local coverage from our Cairns base into the surrounding suburbs.

Our office is on Mulgrave Road in Parramatta Park, a few minutes from the CBD and roughly central to the suburbs we cover. From there our teams reach the northern suburbs, the southern corridor and the valley suburbs within a normal shift.

Office base

63 Mulgrave Road Parramatta Park QLD 4870

Nearby coverage

Cairns City, Cairns North, Parramatta Park, Manunda, Manoora, Mooroobool, Earlville, Brinsmead, Redlynch and the southern corridor.

Find us in Cairns

Map and local service area reference.

Use the map as a reference point for our Cairns office, then call us to confirm what we can currently support in a specific suburb.

Nearby areas

The suburbs we cover from our Cairns base.

Each suburb has its own page with the detail relevant to that area.

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Why choose us in Cairns

A Cairns provider that answers the phone and gives you a straight answer.

Support Coordinators tell us the hardest part of placing someone is getting a clear yes or no. We keep intake short, escalate urgent referrals straight to management, and tell you early if we are not the right fit rather than leaving a referral sitting.

Availability, start dates and support arrangements are always subject to an individual assessment of needs, funding, risk and compatibility. Participants keep full choice and control over who provides their supports.

Local Management

Decisions about capacity are made in Cairns by people who know the properties and the staff.

Established Workforce

A culturally diverse, multilingual team including First Nations workers and clinical staff.

Next step

Talk to us about availability in Cairns, or send a referral and we will screen it immediately.

Talk to our team

Tell us what the participant needs and we will tell you what we can do.

Call us, send an enquiry or start a referral. We will come back to you with a clear answer about capability, capacity and the next step.

info@carecompassion.com.au